We can all agree that in today’s talent market the competition for leadership positions in technology keeps getting fiercer. As a search firm we interview for specific success factors that will distinguish potential candidates in the eyes of our clients. One of the key differentiators that we are asked to assess for is a candidate’s leadership style. The most desired leadership style has significantly changed in response to current market demands.
Facilitative Leadership is a leadership style rapidly gaining in popularity as executives look for ways to keep their companies competitive and to motivate their staffs to be as productive as possible. An executive utilizing Facilitative Leadership blends being a visionary decision-maker with being someone who is also committed to empowering their team to identify and take responsibility for their own deliverables. This is the antithesis of the "command and control" style of leadership.
Roger Schwarz, PHD, one of the major evangelists of this management style, has defined the facilitative leader as one whom: "helps groups and individuals become more effective through building their capacity to reflect on and improve the way they work".
Facilitative Leadership has 3 core components:
Valid Information - meaning that all team members share all the information they have pertinent to the problem they are dealing with including any information that may not support that individual’s own favored solution to that problem.
Free and Informed Choice – choices are based on valid information. You are committed to your choices and responsible for their consequences because those choices were made with your free will and without anyone else’s influence. The basis of Facilitative Leadership is to empower members within a team to accept responsibility for their own actions and commitments - creating a higher level of communication, productivity and company loyalty as team members feel they are acting in their own best interests.
Internal Commitment – the team makes a personal commitment to perform the tasks they have undertaken to the best of their ability based on the information they’ve been given and the free and informed choices they have made. This calls into play each team member’s sense of personal integrity because they perform to the best of their ability not only for benefit of their team and their company, but as a reflection of their own commitment to excellence.
Facilitative Leadership is gaining in popularity with management and staff because team members consider this management style to be a reward system empowering them in their workplace. Returning control over their own actions and giving them access to much more of the information about the company gives staff members a sense of being respected as important members of their team and valued for what they do. CIOs and other "C" level executives who have adopted this style are excited that they are able to quantify increases in productivity and cooperation among their teams, and are also experiencing a significant increase in team morale and staff retention.
Facilitative Leadership is a major change in management style for leaders or teams who have operated within the paternalistic model of dictating to team members what to do and expecting them to just blindly adhere to their leader’s set plan. With Facilitative Leadership the responsibility for success is now divided far more evenly between the leader and his team –as is the sense of accomplishment and reward. This truly creates a win-win situation for everyone.
The popularity of Facilitative Leadership will continue to grow as the value it generates becomes a greater factor in more and more companies’ continued success. If this is not the prevalent management style at your company its demonstrated success certainly makes it one worth exploring further.